The Loonie Bean is a unique, quaint coffee shop that focuses on bringing its customers brands that they know and love, as well as new and exciting recipes. The Loonie Bean proudly serves Starbucks Coffee, as well as exclusive and tasteful donuts, bagels, apple crisps, sandwiches, and more. This quiet coffee shop is starting from the ground up in Spring 2017 and is sure to excel at making you, as a customer, full and fulfilled!
Essential Duties and Responsibilities
Responsible for the production of several different kinds of coffee, espresso, etc.
Assist in the display and promotion of all products The Loonie Bean sells
Educates customers on The Loonie Bean’s menu items
Responsible for the cleanliness of kitchen equipment
Responsible for adhering to recipes and the experimentation for new recipes
Maintains inventories of coffee beans, baked items, and all other products
Maintains a safe and healthy working environment. Abides and upholds all safety regulations and requirements
Ability to work with and communicate with suppliers
Ability to learn how to operate different machines safely and efficiently
Ability to work quickly with high consumer demand
Ability to accurately ring customers up, take payment, and give change
Responsible for serving all customers and fulfilling their needs. Solve customer problems and complaints or escalate them to management.
Promote “The Loonie Bean” brand
Ability to work with others as well as individually
Other tasks as requested by supervisor
Knowledge, Skills, Abilities
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service: Ability to serve our customers respectfully and efficiently. Understand that the customer is our number one priority, and serving them is what will make us successful
Selling: Gain our customers trust through selling our products with enthusiasm and true passion
Communication: Able to interact professionally with colleagues, clients, and company personnel, able to clearly and effectively communicate information both orally and in writing
Humility: ability to honestly and openly communicate any mistakes or mishaps made and have the ability to learn from them.
Creativity: Ability to continuously brainstorm new recipes, ideas, promotions for The Loonie Bean to gain uniqueness and customer satisfaction
The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Driver’s License: a valid driver’s license preferred
Background Check: pass a thorough background check required
Drug Test: pass a thorough drug test required
Direction: ability to read and understand recipes and directions required
Experience: at least one year in the coffee service industry required