Tommy’s is a Malibu/Axis boat dealership with a sales department, service center, and wake/surf pro shop. We are located in four different locations, including Walloon Lake, MI, Grand Rapids, MI, Golden, CO, and Clermont, FL.
Tommy’s is offering an exciting position that is catered toward boating and watersport enthusiasts, and to those with customer-focused backgrounds! Tommy’s employees are our number one asset and we strive to provide our employees with countless of benefits that separate us from any other company. Our full time, year-round employees have the opportunity to benefit from the following:
Tommy’s is a rapidly growing company that values our employees and offers a fun and challenging workspace. For more information on Tommy’s, visit our website at www.gettommys.com
Customer Satisfaction Administrator/F&I Assistant Job Description
Essential Duties and Responsibilities
Customer Satisfaction Manager:
Knowledge, Skills, Abilities
To perform the job successfully, an individual should demonstrate the following competencies:
Communication: Able to interact professionally with colleagues, clients, and company personnel, able to clearly and effectively communicate information both orally and in writing.
Professional: Ability to interact professionally with customers vendors, and staff, think quickly, and make professional/knowledgeable decisions
Organization: able to keep documents and tasks organized and prioritized, ability to multitask and stay focused
Pace: ability to work in a fast-paced environment
Flexibility: able to work outside of normal operating hours as needed.
Humility: ability to honestly and openly communicate any mistakes or mishaps made and have the ability to learn from them.
The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.